Last week, I published the craps game that I played at Resorts Atlantic City.
In this video, I am having a good roll until the dealer makes a mistake, shorting me by $2.
The sequence starts at 48:27 in the video
The Mistake That Started It
The dealer makes change by taking $5 from the red chip that is in my stack…
However, when he uses the change from the red chip, he only puts $3 in the stack, shorting $2…
You might say that I made the first mistake by asking the dealer to make a complicated press, however, the press was not a complicated press. The prior dealer made this press several times.
After the mistake was resolved and I’m paid my $2 change, I roll a 7 out at 50:50.
My problem with letting mistakes go is that it in the long run, it adds up. I’m always paying attention, and I catch a significant number of mistakes when playing craps. I’ve caught mistakes that were in the thousands of dollars.
However, I understand that it doesn’t have to be an ‘all or nothing situation’. A reasonable answer is to let the small mistakes go, and fight to correct the big mistakes. My problem with this response is that letting any mistake go then creates a feeling of resignation, complacency, and sets negative personal precedence for myself. I like being aware, and I don’t like being taken advantage of.
For the reasons I mentioned, I don’t care if it’s a 25 cent mistake, I want my proper payment.
Before you answer ‘WWYD?’, try to think of it from the ante perspective, before the 7 out happens. Of course, if I had a crystal ball that told me I was going to roll a 7 because of the delay, I would have given up the $2. That’s being a Monday morning quarterback.
Would you still try to get your change?
Would you let it go?
ROADGAMBLER COMMENT ON THE MIS-MARKED POINT
I’ve been asked about the mis-marked point. I didn’t say anything because I wanted the scenario to play out. For the sake of entertainment, I wanted to see how long it would go on for before the mistake was caught.
I saw that the dealer on the opposite end mis-marked his point, and I was sure that the stick would correct that dealer. I was somewhat shocked when that dealer then corrected everyone else, including the stick, who had just called out the point.
I’ve told others about what happened, and the general consensus was that such a mistake was not possible with four employees and a table full of players. Mind you, one of those employees – the box – has the job of just watching the table. He literally just sits there and watches the table, and he didn’t catch the mistake.
This is a lesson that when you are at the table, ALWAYS BE SURE TO PROTECT YOURSELF. Be aware of what is going on. I understand that sometimes we are on vacation and want to turn off our brains, but there’s a cost to turning off your brains.
Some players believe that the eye in the sky will protect them. Nope. The eye in the sky’s priority is to protect the casino’s assets. Also, they’re humans who grow bored. In the end, you have to protect yourself.
There is an alternative reason to not bring up the mistake: If you lose, you can then bring up the issue later and claim a refund. Most casinos will issue a refund of the chips lost in this case, but will pay the bet if they bet would have won. It’s like you get two points.
If you saw what happened, would you have brought up the mis-marked point immediately?
I feel bad for these dealers because despite their cluster of mistakes, they are very friendly and great, personality-wise. I later came back and gave the $48 to the base dealer because he was such a nice guy through it all.
Reader John K is a craps dealer in Atlantic City, and he states that dealers at Resorts have some of the lowest rate of pay in Atlantic City. You get what you pay for, and it seems that Resorts is what they call a ‘break-in’ house, where new dealers get on the job training.
If they’re inexperienced, I’m sure they will get better as time passes. I still don’t understand how the box missed those mistakes. Actually, I do…he was napping.
Blame the box.